Shipping and Payment

At STRIIDE, we prioritize the quality and safety of your purchases. That's why we take great care in packaging all our products to ensure they arrive in perfect condition. Each pair of sneakers is individually wrapped in a sturdy shoebox, which is then placed inside a protective cardboard box. This double packaging ensures that your sneakers are well-protected during transit, minimizing the risk of any damage.

We understand the excitement of receiving your order promptly, which is why we strive to expedite the shipping process. As soon as your order is confirmed, our team works diligently to prepare it for shipment. We aim to dispatch your order within the shortest possible time, so you can start enjoying your new sneakers as soon as possible.

We believe in keeping you informed every step of the way. You will receive regular updates via email, providing you with important information about the status of your order. Along with these updates, you will also receive a tracking number for your shipment. This tracking number allows you to monitor the progress of your package, giving you peace of mind and the ability to plan accordingly for its arrival.

We understand that transparency is key to a great shopping experience. That's why all relevant fees and charges are always clearly stated before you confirm your order. We want to ensure that there are no surprises or hidden costs, allowing you to make an informed decision and complete your purchase with confidence.

At STRIIDE, we value your satisfaction and strive to provide a seamless shopping experience. From the moment you place your order until the delivery at your doorstep, we are committed to ensuring the highest level of customer service.

  • Payment options

    We offer two convenient payment options for you to choose from: Bank transfer and card payment. Our customers highly prefer card payment, which includes VISA, MasterCard, Apple Pay, and Google Pay, because of its quick and secure process.

    Detailed refund information 
  • Shipping options

    Shipping Information:
    We are pleased to offer DHL as our preferred shipping service for all your orders. With DHL's reliable and efficient shipping solutions, your packages are in safe hands from start to finish.

    Shipping Cost:
    The basic price for delivery to the EU countries starts at 20 EUR. Delivery within The Czech Republic starts at 89 CZK.You can review the final cost of shipping at the purchase checkout.

    Shipping and Handling Time:
    Our maximum shipping and handling time ranges between 3 to 10 working days. Please note that this time frame depends on various factors, including the availability of the product and the destination of your order.

    Detailed shipping informatioin 

"Swift shipping, unbeatable service: STRIIDE delivers your sneakers with speed and care."